General FAQs
DiscoverCBD.com is the #1 source for direct to consumer wholesale CBD products since 2015.
Common questions regarding CBD oil and other CBD products:
Q: Can you ship to my country?
A: The chances are we DO ship to your country! However, we cannot guarantee delivery to any country outside of the USA because of the large variations in laws regarding CBD oil worldwide. If you order from us from outside the USA, we will send you an order confirmation and a tracking number just like any other order, and you will be able to track the order right to your doorstep. Keep in mind, however, that you are ordering at your own risk. Please consult with a lawyer about the laws of your country prior to ordering. We will not be responsible for lost orders and will not offer refunds.
Q: Will CBD help with __________?
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Q: What are the differences in the varieties of CBD oil?
A: Not sure what kind of CBD oil to buy? Check out our CBD oil buying guide here: "The different varieties of CBD oil explained". Our CBD oil descriptions can be found here: "CBD oil varieties, choices and confusions cleared up"
Q: What is CBD oil?
A: Our CBD oil is a product high in cannabidiol and is derived from the hemp plant.
Q: How do you make CBD oil?
A: Although CBD oil can be extracted in many ways, the two most common methods for extracting hemp-derived CBD are by steam distillation or CO2 extraction. All of DiscoverCBD.com's products include CBD extracted by these methods. Other methods found more commonly in the extraction of medical marijuana-derived CBD are ethanol extraction, butane extraction, propane extraction, and others.
Q: Can I place an order through the mail with a check or money order?
A: Yes, absolutely! This is how we keep our prices low. Just check out as usual through the website and select "Check" or "Money Order" as payment, then follow directions on the "Thank You" page to send us payment. The instructions are also listed here.
 (Be sure to NOT put DiscoverCBD or any other CBD or hemp terms on any money order or check or we will not be able to process your order, please leave the "memo" area empty)
Q: Is hemp-derived CBD the same as medical marijuana-derived CBD?
A: Yes, the CBD is the same molecule from both sources! The difference is in what else is extracted from the plant other than CBD. Hemp-derived CBD will have extremely small amounts of THC, whereas medical marijuana-derived CBD will commonly have large amounts of THC. Medical marijuana-derived CBD oil with high levels of THC has the potential to cause a high, while hemp-derived CBD oil with extremely low amounts of THC does not.
Q: Is CBD going to help with whatever ailment I might have?
A: We cannot say that CBD can cure, prevent, or treat any disease. At DiscoverCBD.com we encourage you to do your own research, and as always, consult with your physician before taking any dietary supplement.
Q: Is hemp-derived CBD oil legal in my state?
A: Yes, CBD oil derived from industrial hemp is federally allowed in all 50 states because it is a byproduct of hemp and not marijuana. There are a few jurisdictions and counties throughout the US that do not allow "hemp oil," and the legalities are grey in those places, but those account for a VERY small percentage ( <1%) of counties in the US. We always suggest you talk with your local government about the legalities of "hemp oil" where you live prior to ordering just to be safe. We have not run into any issues with our products in any state, county, or city thus far.
Q: Is CBD oil safe to take or ingest?
A: We have had no experience where someone had an adverse reaction to taking the oils we sell; however, we are not doctors and cannot give advice on such topics. As such, we recommend anyone interested in using hemp-derived CBD products purchased from DiscoverCBD.com consult with their physician prior to starting any dietary supplement program, including any CBD products.
Q: Will your products show up on a drug test?
A: Â Typical UA analysis tests for THC and not CBD, so while some products contain trace THC that is so low you will not feel it, you could still possibly fail a drug test. However, we also carry a full line of products that have the THC removed, such as most of the Active CBD oil products.
Q: Do you ship to my state?
A: YES, we ship to all 50 states and multiple countries, in most cases the same day the order is placed.
Q: Can you overnight my product?
A: Yes, we can express ship your order, just select the express shipping option during checkout. It is not guaranteed to be overnight, but often arrives next day. Technically it is USPS 1-2 day shipping. We only ship Monday through Friday. Most orders placed before 1 pm MST are shipped out the same day.Â
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Q: Can I use your CBD vape juice in my E-pen/vape device?
A: Yes, all of our E-juice works not only in the pen we sell but also in the pens of other companies.
Other great CBD and hemp resources can be found HERE.
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