We wanted to take a moment to reach out to you during this challenging time and thank you for your continued patronage. We are here to help, and we want to share with you how we are advocating for the health of our customers and employees regarding the coronavirus (COVID-19).
As we all continue to monitor the nationwide response to the novel coronavirus (COVID-19) situation very closely we wanted to reach out and share the actions Discover Health Inc. is taking to keep our Discover CBD brick and mortar store locations as well as our online store safe and clean for you, our employees, and the community at large.
In this time of concern, we want to assure you that hygiene standards are always a top priority throughout every step of our business. Currently, all Discover CBD locations remain open and all employees have been trained on integrating additional preventative measures into daily interactions to minimize the risk of exposure.
As part of the enhanced safety measures we have enacted our physical locations will be disinfected regularly throughout the day with hospital quality disinfectants. This will include high traffic areas such as door handles and product displays. All employees have access to gloves and have been trained on utilizing social distancing techniques while assisting you in the store. Our policies adhere with the recommendations from the CDC pertaining to minimizing the risk and spread. You can find the guidelines for businesses HERE.
All of our Active CBD Oil products are manufactured and shipped from our warehouse in Colorado Springs, Colorado. We manufacture our products in a certified IOS-7 cleanroom with strict air filtration guidelines and HEPA filters. As a result of the air filtering from our particular ISO room 90% of the air in the warehouse is scrubbed roughly every 5 minutes via one of our 77 industrial HEPA filters. Our backstock of product is stored in this location and every package that is shipped comes from inside of this facility.
Manufacturing employees are required to wear full body single use suits and utilize the air shower before entering the containment zone within the cleanroom. In addition, our shipping department packs all packages with gloves on prior to being shipped.
We are also acting to ensure every single employee has the information they need to stay healthy or stay at home if they are feeling unwell. All employees have been trained to uphold and practice these safety measures as we continue to track and implement the latest guidance from the CDC, WHO, local governments, and public health agencies.
We are prepared to navigate these challenging and quickly changing circumstances with the safety of everyone in mind.
We appreciate you being a loyal Discover CBD client. We will continue to provide updates on all of our social media accounts and online as needed to ensure everyone has the opportunity to get the products they need in the safest way possible. Our leadership team is meeting regularly to monitor the situation and will update you as needed on any changes along the way.
We have included links to the CDC as well as the WHO to help you access information quickly.
We are certain that this situation will pass, and we will continue to be here to serve your CBD needs well into the future. Thank you for your continued support and please reach out to us directly if needed to ensure we can meet your needs.
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